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PRIVACY POLICY

Last Updated: November 1, 2025

 

​Peony Sips (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, shop our products, or use our services.

By visiting our website or providing your information, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

Provided voluntarily when you:

  • Place an order

  • Create an account

  • Submit a form or inquiry

  • Subscribe to emails or SMS

  • Book a service or event

This may include:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely through third-party provider)

  • Order history

Non-Personal / Automatic Data

Collected automatically through cookies or analytics tools:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on site

  • Referral source

2. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Communicate about your purchase or booking

  • Respond to questions or customer service requests

  • Send newsletters, promotions, or updates (with consent)

  • Improve website performance & user experience

  • Prevent fraud or unauthorized activity

  • Comply with legal or tax requirements

We do not sell your personal information to third parties.

3. Payment & Third-Party Services

Payments are securely processed through trusted partners such as:

  • Shopify / Wix Payments / Stripe / PayPal (update based on your platform)

Peony Sips does not store full credit card details.

We may also use:

  • Email marketing platforms (e.g., Klaviyo, Mailchimp)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Analytics tools (e.g., Google Analytics)

These third parties have their own privacy policies.

4. Cookies & Tracking Technologies

We may use cookies to:

  • Improve site functionality

  • Remember cart items and preferences

  • Personalize content and ads

  • Track analytics and performance

You may disable cookies in your browser, but some features may not function properly.

5. Data Security

We implement reasonable security measures to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Email & SMS Marketing

You will only receive marketing messages if you:

  • Opt-in through a form or checkout

  • Subscribe to our newsletter or SMS list

You can unsubscribe anytime by clicking “unsubscribe” in emails or replying "STOP" to SMS.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data

  • Correct or update your information

  • Request deletion of your data

  • Opt out of marketing communications

  • Disable cookie tracking

To request changes, email us at: info@peonysips.com

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time.
The “Last Updated” date will be revised accordingly.

10. Contact Us

For questions, requests, or concerns, please contact:

Peony Sips
Email: hello@peonysips.cpm
Website: www.peonysips.com

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